Privacy Policy
Effective Date: July 2026
Escape Room Mystery respects your privacy and is committed to protecting the personal information you provide when using our website, booking services, and contacting our business.
Information We Collect
We may collect information that you voluntarily provide, including your name, email address, phone number, reservation and booking information, contact form submissions, and information provided when communicating with our staff. We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage data.
How We Use Information
We use information to process reservations and payments, confirm or modify bookings, communicate with customers, respond to questions, improve website performance, and comply with legal obligations.
Payment Processing
Payments made through our website are processed by secure third-party payment providers. Escape Room Mystery does not store complete credit card information on its servers.
Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, analyze website usage, and support advertising or marketing efforts.
Information Sharing
We do not sell personal information. Information may be shared with trusted third-party service providers when necessary to process reservations, process payments, operate our website, provide customer support, or perform analytics and advertising services.
Mobile Information and Text Messaging
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
Data Retention
We retain information only as long as reasonably necessary for business operations, legal compliance, dispute resolution, and recordkeeping purposes.
Data Security
We take reasonable administrative, technical, and physical measures to help protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children's Privacy
Our services are intended for families and groups; however, personal information should be submitted by a parent, guardian, or responsible adult when making reservations involving minors.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Information
Questions regarding this Privacy Policy may be directed to: